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CALL US! 800-878-6833
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Tharo Systems offers complete printer
and board repair at industry standard
bench rate with the fastest turn around
time available for Tharo/CAB and Datamax
products. Listed below is the current
pricing for the services that are
available from Tharo Systems and the
instructions to follow when you need
service on your Tharo/CAB and Datamax
products. |
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» H-427, H-436, H-626 and H-634 Users Manual
» H-426 and H-434 Users Manual
» V-426 and V-433 Users Manual
» Apollo 2 and 3 Manual
» Apollo Programming Manual
» V-426 and V-433 Printer Control Program
» Devmode Programming Examples
» H & V-Series Programming Manual
» H-427, H-436, H-626 and H-634 Ethernet Module Manager, Firmware and Manual
» V-426 and V-433 Ethernet Module installation Instructions
» TCP/IP Connection Tester |
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Services Available |
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- Whole Printer Repair on all
Tharo/CAB and Datamax model printers.
- Main board repair for Tharo/CAB
Series, Prodigy, Prodigy Plus, and
Allegro model printers.
- Exchange program for all Tharo/CAB and
Datamax printer model Main boards.
- Extended Warranty Service Contracts
covering all parts and labor (except printhead) for one year.
- Hot Spare Contracts guaranteeing you a
loaner printer shipped out Next Day AIR
for minimal downtime when your printer
needs service.
- Rental printers (per availability)
when your defective printer needs to be
returned for service and you cannot
afford downtime.
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Pricing |
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| Service Pricing |
- Hourly Rate: $110.00 per hour
- Service Minimum: $55.00
- Inspection/Estimate fee: $55.00
- Materials: Current pricing set
by Tharo/CAB and Datamax
- Exchange program Pricing
- Hot Spare and Service Contracts
- Rental Printers: $300.00 for a
4" printer
- Above pricing is for a three (3)
week rental period **
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Additional Charges |
- Box and packing: $45.00 - $65.00
- Printers received for repair with insufficient, non-manufacturer
boxes will be repackaged before shipping back to the customer.
- If Tharo Systems incurs a charge-back fee from UPS, FedEx or any
other collect freight company, a $25.00 fee will be added to the
invoice total in addition to any freight charges and charge-back
fees. Charge-back fees can be assessed by freight companies for,
but are not limited to, the following reasons: incorrect collect
account number, incorrect shipping address, (collect) accounts in
bad standing, and business closures/shipment refusals.
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Datamax Pricing |
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** UPS RED freight charge included for
the shipment of the rental to you. The
rental printer must be returned to Tharo
Systems UPS Ground, freight prepaid and
insured. |
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All prices subject to change without
notice. |
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Equipment Service Contracts |
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Tharo Service Contracts are available
for 12-month periods. They can be
purchased when the printers or
applicators are originally purchased or
at any time during the standard factory
warranty. The extended warranty period
will begin when the factory warranty
expires. Service contracts may also be
purchased for units no longer under
factory warranty. Inspection is required
prior to the issue of a Service Contract
if the warranty is expired.
The original printer warranty period is
for 1 year (365 days), (*see exceptions
below) from date of shipment by Tharo.
Expendable and/or consumable items or
parts such as lamps, fuses, labels and
ribbons are not covered under this
warranty. This warranty does not cover
equipment or parts which have been
misused, altered, neglected, handled
carelessly, or used for purposes other
than those for which they were
manufactured. This warranty also does
not cover loss, damages resulting from
accident, or damages resulting from
unauthorized service.
For the THARO H and V Series of
printers, printhead warranty is 3 months
(90 days) from the date of original
shipment by THARO SYSTEMS, or 2,000,000
linear inches of use, whichever comes
first. For Datamax printers and the cab/Tharo
Apollo and Gemini Series of printers,
printhead warranty of 1 year (365 days)
or 1,000,000 linear inches of use
applies. This warranty does not cover
printheads that have been misused,
altered, neglected, handled carelessly,
or damaged due to improper cleaning or
unauthorized repairs.
The 12 Month Service Contract covers all
labor, material and surface
transportation charges to return the
product to customers within the 48
contiguous United States and the
District of Columbia. The Hot Spare
Contract additionally includes the
replacement of one printhead per
contract year and same day overnight
shipment of a Hot Spare replacement
printer (if notified no later than 11:30
AM EST). All shipping costs, custom
clearances and other related charges
outside this area are not covered by
these Service Contracts. All prices are
subject to change and are reflective of
the cost of replacement parts. |
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Exceptions |
- I Class Printers - 3 years or
3,000,000 linear inches (whichever
comes first)
- W Class Printers - 5 years or
4,000,000 linear inches (whichever
comes first)
- S Class Printers - 3 years or
3,000,000 linear inches (whichever
comes first)
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Equipment Service
Agreements – Tharo Printers
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Part Number |
Description |
List Price |
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THARO H-426 |
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| H426SC |
12 Month
Service Contract |
$165.00 |
| H426HSC |
12 Month
Hot Spare Contract |
$465.00 |
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THARO H-434 |
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| H434SC |
12 Month
Service Contract |
$180.00 |
| H434HSC |
12 Month
Hot Spare Contract |
$530.00 |
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THARO V-426 |
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| V426SC |
12 Month
Service Contract |
$87.00 |
| V426HSC |
12 Month
Hot Spare Contract |
$387.00 |
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THARO V-433 |
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| V433SC |
12 Month
Service Contract |
$105.00 |
| V433HSC |
12 Month
Hot Spare Contract |
$455.00 |
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Equipment Service Agreements – Datamax
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Part Number |
Description |
List Price |
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Allegro
2 |
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| ALL2SC |
12
Month Service Contract |
$311.00 |
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XL |
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| XLSC |
12
Month Service Contract |
$270.00 |
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Prodigy |
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| PRODSC |
12
Month Service Contract |
$330.00 |
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Prodigy
Plus |
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| PLUSSC |
12
Month Service Contract |
$375.00 |
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Prodigy
Max |
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| MAXSC |
12
Month Service Contract – 203 DPI |
$375.00 |
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E-4203 |
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| E4203SC |
12
Month Service Contract |
$88.00 |
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E-4204 |
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| E4204SC |
12
Month Service Contract |
$98.00 |
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E-4304 |
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| E4304SC |
12
Month Service Contract |
$127.00 |
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M-4206 |
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| M4206SC |
12
Month Service Contract |
$225.00 |
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M-4208 |
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| M4208SC |
12
Month Service Contract |
$270.00 |
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M-4306 |
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| M4306SC |
12
Month Service Contract |
$300.00 |
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I-4208 |
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| I4208SC |
12
Month Service Contract |
$270.00 |
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I-4210 |
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| I4210SC |
12
Month Service Contract |
$315.00 |
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I-4212 |
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| I4212SC |
12
Month Service Contract |
$345.00 |
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I-4308 |
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| I4308SC |
12
Month Service Contract |
$345.00 |
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I-4406 |
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| I4406SC |
12
Month Service Contract |
$480.00 |
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I-4604 |
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| I4604SC |
12
Month Service Contract |
$705.00 |
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W-6208 |
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| 6208SC |
12
Month Service Contract |
$525.00 |
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W-6308 |
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| 6308SC |
12
Month Service Contract |
$645.00 |
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W-8306 |
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| W8306SC |
12
Month Service Contract |
$817.00 |
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About Us |
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Contact |
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Tharo Systems, Inc. 2866 Nationwide Pkwy
Brunswick, OH 44212-0798 USA | 330-273-4408 | 800-878-6833 |
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